How To Get Started
We’ll send you an email with all your account information, and a link to download the easy cloud backup software client.
Install our Cloud Backup software client on any computer, it only takes 5 minutes.
This client is to configure and manage your backups.
Point and click to backup emails, documents, pictures, etc, or select the files and folders you want.
Then schedule the time you want to backup (often overnight).
Let It Run
Save your configuration and let it run!
Our software client runs in the background and you can use your computer while cloud backups are runnnig.
After every backup you get a notification email about that backup.
Answers to Frequently Asked Questions
- What's Included?
- Can I just backup one computer?
- Can I put both my Servers and Desktops under one plan?
- What is the difference between the Standard backup client and the Advanced backup client?
- Is the backup automated?
- How long will it take to backup?
- Where is my data being backed up?
- Is my data secure?
- How do I restore my data?
Our Standard client for desktops and laptops includes backups for File, IBM Lotus Notes, and Windows System.
Our Advanced client for Servers and workstations includes agents for file, IBM Lotus Domino, IBM Lotus Notes, Microsoft Exchange Server Database, Microsoft SQL Server, MySQL Database, Oracle Database, Windows System, Windows Systems State backup.
We also have agents to backup VMware and Hyper-V Virtual Machines, and Microsoft Exchange Individual Mailboxes.
You absolutely can, you can backup as little or as many computers as you like, all under one backup plan.
Yes, sign up for the Advanced Backup client and you can backup both Servers and desktops/laptops. There is a license cost per machine. Our backup plans are based on the total disk space you need – which can be shared between your servers and desktops. Backup schedules can be different for each device and all your devices can be under one convenient plan.
The Advanced backup client includes more options and Server agents, and is for Servers, desktops and laptops all together under one plan.
The Standard backup is for desktops/laptops only.
Yes, our backups run automatically, in the background, on the schedule you choose.
The computer must be on, of course, for backups to occur.
It will encrypt and compress your backup and send it to our Backup Server in the cloud for safe keeping.
In the event of a failure your data is ready to recover from wherever you are in the world using our one-button restore of your most up-to-date files.
Your first backup will be a full backup and will take longer. The actual time for that first backup will depend on your Internet connection and other factors. However subsequent backups are incremental, very quick, they are only backing up changes.
Backups can take as little as a few minutes.
Our backup servers are all located in secure data centers within Canada, with fire protection, battery backups and generators, redundant Internet connections, etc, all for your protection.
Your backup data will never leave Canada.
We work hard to make sure your data is very secure. All your data is encrypted to the highest standards (256-bit full length AES encryption) before it even leaves your computer.
Data is sent, fully encrypted, to our secure data centers within Canada, which are PIPEDA compliant.
The encryption key you set is private to you, we don’t have it, we don’t have access to your data, neither does anyone else, only you do.
If you suffer an unfortunate disaster and need to recover data you can do so easily from within the backup client.
Install the client to the replacement computer, then select a Restore and retrieve the folders and files you need. By default you will get the most recent copies of your files.
The restoration time will vary depending on how much you select and the speed of your internet connection.
Here’s a few examples of our Cloud Backup pricing (we have more).
- All pricing shown is per month
- Pricing shown includes one server, desktop, or laptop
- Additional desktops are $2.49 each
- Additional servers are $5.99 each
- Pricing does not include applicable taxes
- No contract to sign
- No hardware or up-front costs
- Pay as you go, change at any time
- Other plans and pricing available in the sign-up process
Compare Backup Client Features
|STD Client||ADV Client|
|Outlook / Outlook Express / Windows Live Mail|
|USB drive / local drive / mapped network drive|
|Flexible backup schedules|
|In-File Delta incremental / differential backup|
|Windows open file backup through VSS|
|Simple retention policy by days or backup jobs|
|Continuous backup for files in Windows|
|256-bit SSL transmission|
|Filename and content encryption|
|Microsoft Exchange Server (database, brick-level, DAG)|
|Microsoft SQL Server|
|Hyper-V (standalone, cluster)|
|Windows System State|