Category Archive Disaster Recovery / Business Continuity


A Tale Of Two Backups

A Tale Of Two Backups

A cloud backup takes your critical data and saves it in a completely different physical location. It puts that copy far far away so that if something horrible happens to your office, building, or even your area, a cloud backup is available to restore and continue on.
But there are times that only a minor problem has occurred, maybe all you’ve done is accidentally deleted a file or folder – and you just need it back quickly. There’s the solution for that.


Make a local Backup

local-cloud-backup-driveCloudpockets Small Business cloud backup software has the ability to perform two types of backups; offsite (cloud) and onsite (local). These are two separate backup jobs and don’t necessarily have to include all the same files, however the onsite backup can be sent to an external USB drive or shared drive or folder that is onsite. The setup for each is almost exactly the same.

What’s the advantage?

In a word – speed. Recovering a file from your onsite backup will be faster than getting it from the cloud. If the disaster is just a few files, or a single computer that has died, then restoring from your onsite backup will get you back up and going quickly.
What this means then is that with Cloud Backup you can have the advantages of speed for quick local restores when you need them, and the security and protection of an offsite backup should the worst happen.

Try it. It’s the best of both backups!


Test Your Backup By Restoring A File – Here’s How We Would Do It

Test Your Backup By Restoring A File – Here’s How We Would Do It

We’ve picked today; Thursday February 20th, for you to test restoring a file from your backups. If you’ve been following us on our Facebook or Twitter accounts you’ll know we’ve been talking about this for a week now and I hope you’re on board to join with us in making this test!

The day has finally arrived and by this time you should at least have an idea of what you need to do. Hopefully you’ve got documentation or have written down the steps you need for restoring a file. One file is all we are going to do this time.

Why Are We Doing This?

You backup on a regular schedule and your backups always show “Good” or “Complete”. Why bother to go through this process?
When disaster strikes and stress is high is definitely NOT the time to have to figure out how to get that critical document back. It’s also not the time to find out that you thought the backups were working – but they weren’t.
This is the acid test so that you can speak with confidence that your backups are working and you can reduce your stress when disaster strikes.
You should schedule a time to perform a restore on a regular basis, maybe every quarter. Software gets updated and the process might be different. Or unbeknownst to you something has changed or broken within the backup process. This is your chance to make sure everything is still working as it was.

What File Should I Restore?

Pick a file that gets updated and changed often. You definitely want a file that you can look at and confirm it is an older copy of the one you are working on now. A Microsoft Word or Excel file would be good enough. It doesn’t have to be anything big.

Important: Something to keep in mind. When you are restoring the file you will want to restore it to a location that is different from the original you have right now. Most backup systems will allow you to pick the location for your restore. What you don’t want to do is overwrite the current file – you need it to compare to the one you are about to restore.

How To Restore A File

We can’t tell you the steps on how to do yours – but here’s how we would do it with CloudPockets. Your steps will be similar for your system.

Right-click on the cloud in your task tray and select Open to open up the CloudPockets client, and login if prompted

Select Restore

Select the Backups Set to use, click Next, then click through the folders to pick the file you want to restore. Click the checkbox to pick that file.

At the bottom of the window select the folder location you want to restore to.

When you’re ready, click Start Restore

Wait! – Make Sure It Restored Properly

Hopefully your restored file appeared in the folder you designated – but don’t celebrate just yet. First make sure the file can be opened and worked on, and that no corruption occurred in the backup or restore process.
Bring up the most recent copy and open up the restored copy side by side with it. Compare and look for changes, also for any strange characters that may be due to corruption.

If the file is all good, now you can go ahead and congratulate yourself! You know your backup works, and you know how to restore a file when you need it. That fact should give you some peace of mind and confidence in your backup system. This same process can work for multiple files all the way up to a full restore, just by selecting greater and greater files.

What If It Didn’t Work?

If you didn’t get a file, or the file didn’t come back correctly then you’ve made an important discovery – you’re not protected like you thought you were, or you need help.
Now is the time to talk to your tech support (unless that’s you) or talk to your backup provider. Don’t put it off! You don’t want that sickening feeling of not being able to get back that important file you – or someone else – really needs!
Make that call today!

So How Did It Go?

If you joined us and performed this test then I’d love to hear how it went, what you learned, and what you’ll do differently next time – got a comment?


Join us tomorrow and Restore a File

cloud-backup-home-office-workerWe hope you’ve been following us on Facebook and Twitter and are gearing up to restore one file tomorrow from your backup.

This testing of your backup applies to home based businesses and home offices as well – in fact maybe more so. As a home based business you may only have one computer (probably a laptop) and minimal infrastructure and support. If you laptop dies or a file becomes corrupt or accidentally deleted you have very few options except to try and recreate it from scratch – not a fun prospect.

Join us tomorrow and test your backup. If you’re not currently backing up then give our Home Office Backup product a try, you can download it now and try it free for 15 days.

Half an hour tomorrow might make all the difference the next time something goes horribly wrong.


Testing Your Backups

Testing Your Backups

This Thursday we’re going to go through the process of testing your backup by restoring a file from it. This process works for cloud backups, tape backups, backups to USB drives or whatever form of backup you are using.

Why do this?

This data that you’re backing up, it must be important or you wouldn’t be backing it up in the first place. Maybe it’s business documents, your customer files or database, or important financial information. Whatever it is, it’s something you’d like back if the original file should somehow disappear or be unavailable.
All we are doing is exactly that – making sure that file is available.

But My Backup is Successful!

Is it? How do you know?
Let me tell you a story of a company that faithfully backed up every night to tape. They tested the backup tape by restoring a file and then when they were assured the data was valid they put the backup tapes in a locked safe, completely protected.
Then one day the server crashed. They were not worried and went to their backup tapes in the safe – all of which were completely blank! Everything! What went wrong? It turns out that in the room on the other side of the safe wall was a large magnetic power source. It destroyed every tape in the safe.
What did they do wrong? They tested before storage, not after. They never took a tape out of the safe and tested that.

Never Assume

Let’s be sure. Testing a restore is easy and is not time consuming. If you’ve never done one before then you may need to look up the steps (We’ll show you how to do one with CloudPockets) but isn’t your data worth 1/2 hour of your time?

Let’s get ready and make sure that those backed up files are ready and available to you whenever you might need them. Nobody likes to think about disasters, but it will be much less of a disaster if your critical business data has been preserved.


Rememberance Day

“War is hell” – William Tecumseh Sherman

Nobody likes it, nobody wants to do it.
Casualties cause disruption, pain, and suffering.


Take a moment today to remember those who fought and died so that we might enjoy the freedom in this beautiful country of Canada.

Today might also be a time to be circumspect about our own future, our family, and our business.


Backup to Local Disk, Then to Cloud

In a small business environment there are advantages to maintaining a local backup copy along with an off-site Cloud backup.

Backup and Disaster Recovery plans are often split into layers so that recovery can happen more easily, depending on the level of disaster that has occurred.

Having a local backup copy would be referred to as an Online backup and the advantage of an Online backup is quick restores of files that are quite recent. A good example might be restoring a corrupted Outlook file from the previous night’s backup because the current one won’t open. It would be faster and easier to pull this from the Online local backup.

A Cloud Backup fulfills the off-site requirements of your Disaster Recovery plan and is used when the Online local copy is corrupted or unavailable or there has been a significant internal disaster. A server or drive array failure would be a good example of this.

The CloudPockets Small Business client has the ability to schedule and perform both an Online backup and an off-site Cloud backup.

Create a Online Backup Local Copy

  • In the CloudPockets Small Business client select your backup options and click the Local Copy menu

Cloud Backup Local Copy

  • Enable Copy to Local Hard Disk and select the backup location (external drive or drive array) and select your retention policy.

Restoring from a Local Copy

  • Click the Decrypt Local Copy button Decrypt Local copyand select the backup set you wish to restore. It looks and functions like the Restore menu option.
  • Browse to the file or folder you need to restore.